CERTIFICATIONS FOR SUCCESS: STAYING AHEAD SO OUR CLIENTS CAN TOO

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NextGen® Enterprise EHR Enterprise 8

This Health IT module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No: 15.04.04.2054.Next.80.12.1.250602, Certification Date: June 2, 2025

Modules Tested: 170.315 (a)(1-5,12, 14-15); (b)(1-3,10-11); (c)(1-3); (d)(1-13); (e)(1, 3); (f)(1-2, 4-5, 7); (g)(2-7, 9-10); (h)(1)
Clinical Quality Measures tested: 2v6; 22v5; 50v5; 52v5; 56v5; 65v6; 66v5; 68v6; 69v5; 74v6; 75v5; 82v4; 90v6; 117v5; 122v5; 123v5; 124v5; 125v5; 127v5; 128v5; 129v6; 130v5; 131v5; 132v5; 133v5; 134v5; 135v5; 136v6; 137v5; 138v5; 139v5; 142v5; 143v5; 144v5; 145v5; 146v5; 147v6; 149v5; 153v5; 154v5; 155v5; 156v5; 157v5; 158v5; 159v5; 160v5; 161v5; 164v5; 165v5; 166v6; 167v5; 169v5; 177v5; 249v3; 347v1; 349v2; CMS645v3
Additional software used: NextGen® (HQM), NextGen® Rosetta Interface Messenger, First Databank (FDB) Drug Interaction Database, NextGen® Share, NextGen® Patient Access API, NextGen® FHIR API, Medfusion Patient Portal (NextGen® PxP Portal) and Surescripts.

Mandatory disclosures:
Costs for NextGen® Rosetta Interface Messenger, NextGen® Share, NextGen® Patient Access API, NextGen® FHIR API, and Surescripts are included in the standard software licensing package and are covered by the standard software maintenance fees. NextGen® HQM is available at no additional cost to clients under the HQM Reporting Services Schedule contract addendum. Clients opting out of this addendum may be assessed a fee for use of the HQM portal.

NextGen® Enterprise EHR utilizes First Databank (FDB) Drug Interaction Database for medication, allergy and immunization data to support the medication and order module functionality in the application. First Databank (FDB) Drug Interaction Database users pay an annual per provider license fee to NextGen as part of their NextGen licensing package.

Medfusion Patient Portal (NextGen® PxP Portal): Customers licensing the portal for the first time pay a one-time setup fee and a per-month/per-provider subscription fee for access to the portal and support. Customers who have already licensed the portal continue to pay their usual monthly subscription fees at the contracted rate.

External connectivity solutions: Interfaces for laboratory, cancer registry reporting, specialized registry reporting, immunization registry reporting, syndromic surveillance reporting, electronic case reporting, Health Care Surveys and CAHPS MIPS Survey require a software license fee, implementation fee and an annual support fee.

Updated Standards:

Standard Updated

Interoperability Impact

Certification Impact

2025 CMS QRDA Category III IG for Eligible Clinicals/Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

2024 CMS QRDA Category III IG for Eligible Clinicals/Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

2023 CMS QRDA Category III IG for Eligible Clinicals/Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

NextGen® Office 5.0

This Health IT module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No: 15.04.04.2054.Medi.05.00.1.180220 Date Certified: 02/20/2018

Modules Tested: (a)(1-5,12,14) (b)(1-3,10-11); (c)(1-4); (d)(1-9,12-13); (e)(1,3); (f)(1,5); (g)(2-7,9-10); (h)(1)
Clinical Quality Measures tested: 2v6; 22v5; 50v5; 68v6; 69v5; 74v6; 75v5; 90v6; 117v5; 122v5; 124v5; 125v5; 127v5; 128v5; 130v5; 131v5; 134v5; 135v5; 136v6; 137v5; 138v5; 139v5; 144v5; 145v5; 146v5; 147v6; 149v5; 153v5; 154v5; 155v5; 156v5; 159v5; 161v5; 165v5; 177v5

Additional software used: Surescripts, Microsoft Excel and YourHealthFile.com

Mandatory Disclosure:

NextGen Office clients pay a per-provider fee which includes the following additional software: Surescripts, YourHealthFile.com.

Interfaces for laboratory and immunization registry reporting require a software license fee, an implementation fee, and a monthly maintenance fee. Other fees may apply to migrate data or for other 3rd party HL7 integrations.

Multi-Factor Authentication:

When logging in to NextGen Office users are required to setup MFA for either mobile phone and/or email. A time-based one-time passcode (TOTP) is sent via the applicable method.

Application use:

  1. Users login with their user name and password
  2. Users will be required to register a mobile phone and/or an email
  3. Users will then be asked for their verification code each time they login

Updated Standards:

Standard Updated

Interoperability Impact

Certification Impact

2025 CMS QRDA Category III IG for Eligible Clinicals/Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

2024 CMS QRDA Category III IG for Eligible Clinicals/Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

2023 CMS QRDA Category III IG for Eligible Clinicals/Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

2022 CMS QRDA Category III IG for Eligible Clinicals/ Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

2021 CMS QRDA Category III IG for Eligible Clinicals/ Professionals

Allows providers to maintain compliance with CQM attestations to CMS

Certification maintained

Mirth Connect 4.5

This Health IT module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No: 15.05.05.2054.NGM2.03.02.1.240222, Certification Date: February 22, 2024

Modules Tested: 170.315 (b)(10);(d)(1-3); (d)(5-10); (d)(12-13); (g)(4-5)
Clinical Quality Measures tested: None
Additional software used: Role-Based Access Control extension, Enhanced Bundle extension, Cures Certification Support extension, SSL Manager extension, and Multifactor Authentication (DUO, TOTP) extension

Mandatory Disclosure: Mirth Connect Cures Extensions use a tiered annual subscription bundle (Gold and Platinum). These standardized bundles benefit customers using our cost-benefit model defined as a "per server installation" of the extension(s) in production with attributed 3 non-production instances. In comparison, other integration services that charge based on the total number of interfaces and qualified message counts.

Certified functionality requires extensions that can are available through the Gold and Platinum tiers.

Multi-Factor Authentication: Mirth Connect can be configured to require users to use multi-factor authentication to log in to the application. When multi-factor authentication is enabled, in addition to providing a correct username and password, users must authenticate using either a time-based one-time passcode (TOTP) from an authenticator app such as Google Authenticator or they must authenticate using Cisco’s Duo application. If using Duo, users can choose to authenticate via a phone call, a passcode sent through a text message, or a push notification to the Duo mobile app.

Mirth Connect 4.6

This Health IT module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No: 15.05.05.2054.NGM3.04.03.1.250321, Certification Date: March 21, 2025

Modules Tested: 170.315 (b)(10);(d)(1-3); (d)(5-10); (d)(12-13); (g)(4-5)
Clinical Quality Measures tested: None
Additional software used: Role-Based Access Control extension, Enhanced Bundle extension, Cures Certification Support extension, SSL Manager extension, and Multifactor Authentication (DUO, TOTP) extension

Mandatory Disclosure: Mirth Connect Cures Extensions use a tiered annual subscription bundle (Gold and Platinum). These standardized bundles benefit customers using our cost-benefit model defined as a "per server installation" of the extension(s) in production with attributed 3 non-production instances. In comparison, other integration services that charge based on the total number of interfaces and qualified message counts.

Certified functionality requires extensions that can are available through the Gold and Platinum tiers.

Multi-Factor Authentication: Mirth Connect can be configured to require users to use multi-factor authentication to log in to the application. When multi-factor authentication is enabled, in addition to providing a correct username and password, users must authenticate using either a time-based one-time passcode (TOTP) from an authenticator app such as Google Authenticator or they must authenticate using Cisco’s Duo application. If using Duo, users can choose to authenticate via a phone call, a passcode sent through a text message, or a push notification to the Duo mobile app.

Mirth Connect 4.7

This Health IT module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No 15.05.05.2054.NGM4.05.04.1.260130, Certification Date: January 30, 2026

Modules Tested: 170.315 (b)(10);(d)(1-3); (d)(5-10); (d)(12-13); (g)(4-5)
Clinical Quality Measures tested: None
Additional software used: Role-Based Access Control extension, Enhanced Bundle extension, Cures Certification Support extension, SSL Manager extension, and Multifactor Authentication (DUO, TOTP) extension

Mandatory Disclosure: Mirth Connect Cures Extensions use a tiered annual subscription bundle (Gold and Platinum). These standardized bundles benefit customers using our cost-benefit model defined as a "per server installation" of the extension(s) in production with attributed 3 non-production instances. In comparison, other integration services that charge based on the total number of interfaces and qualified message counts.

Certified functionality requires extensions that can are available through the Gold and Platinum tiers.

Multi-Factor Authentication: Mirth Connect can be configured to require users to use multi-factor authentication to log in to the application. When multi-factor authentication is enabled, in addition to providing a correct username and password, users must authenticate using either a time-based one-time passcode (TOTP) from an authenticator app such as Google Authenticator or they must authenticate using Cisco’s Duo application. If using Duo, users can choose to authenticate via a phone call, a passcode sent through a text message, or a push notification to the Duo mobile app.

NextGen® Direct Messaging 2.14 (formerly called Mirth Mail)

This Health IT module is compliant with the ONC Certification Criteria for Health IT and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Holds Certificate No: 15.04.04.2054.Next.02.04.0.210812, Certification Date: 8/12/2021

Modules Tested: 170.315 (b)(10); (d)(1-3); (d)(12-13); (g)(4,5); (h)(2)
Clinical Quality Measures tested: None
Additional software used: None

Mandatory Disclosure:
NextGen Direct Messaging licensing is a Tiered Annual subscription fee, based on number of unique Mailboxes. Additional fees may apply for security Certificates issued by our CA partner DigiCert.

Security certificates cost are recurring, based on a term of 1 or 2 years of the client's choosing.

The annual subscription cost includes all required functionality to integrate with other systems using XDR and/or SMTP, and a Webmail UI that allows users to exchange messages with other Direct Trust approved addresses, as well as administrator functionality to control the number of approved and active Mailboxes (Direct Addresses) used. The contract defines the number of unique Mailboxes (Direct Addresses) allowed but does not limit the implementation or use of the certified capabilities.

Additional Security Certificates are required for each organizational sub-domain defined by the client.

NCQA Prevalidation

NextGen® Enterprise EHR is NCQA Prevalidated for:

  • NCQA PCMH 2017
  • NCQA PCSP 2016

NextGen® Office EHR is NCQA Prevalidated for:

  • NCQA PCMH 2017

NCQA Prevalidation includes a rigorous evaluation of a submitted health IT solution’s functionality including, but not limited to, reporting functions, report examples, screen shots, live demonstrations, and other relevant documentation. Based on the review of information submitted above, NCQA approves or declines autocredit based on factor-level requirements and designates for which factors a product is able to “support” practices.

NextGen® Enterprise EHR Version 5.8.1 and 5.9 are prevalidated by NCQA to receive automatic credit toward NCQA’s PCMH 2017 and PCSP 2016 scoring. NextGen® Enterprise EHR Version 5.8.1 and 5.9 also received a supporting designation for PCMH 2017 and PCSP 2016. Autocredit is transferrable to NextGen Healthcare client practices seeking NCQA’s PCMH or PCSP Recognition. Eligible client practices must be actively utilizing the reviewed capabilities associated with NextGen Healthcare’s PCMH or PCSP prevalidated products to be eligible for transfer of awarded autocredit.

NextGen® Office EHR Version 5.0 is prevalidated by NCQA to receive automatic credit toward NCQA’s PCMH 2017 scoring. NextGen® Office Version 5.0 also received a supporting designation for PCMH 2017. Autocredit is transferrable to NextGen Healthcare client practices seeking NCQA’s PCMH or PCSP Recognition. Eligible client practices must be actively utilizing the reviewed capabilities associated with NextGen Healthcare’s PCMH prevalidated products to be eligible for transfer of awarded autocredit.

HITRUST CSF® Certification

Validates Commitment to Meet Regulations and Protect Sensitive Information

NextGen Healthcare understands the importance of keeping our client and their patient’s data secure and private. But we understand clients and their patients want more than a vendor’s assurance. They want the peace of mind that comes with the most reputable data protection in the industry.

This is why NextGen Healthcare invested significant time and resources to implement and become certified as compliant with the HITRUST Common Security Framework (CSF). HITRUST CSF is the leading data protection standards development and certification organization that offers the most widely adopted security framework in the U.S. healthcare industry; and, HITRUST certification is required by some of the major payers. This risk and compliance-based framework leverages globally recognized standards that include HIPAA, NIST, ISO, PCI, FTC, and COBIT.

Clients can take comfort that their patients’ data and privacy are supported with the most security possible. HITRUST certification demonstrates that NextGen Healthcare has policies and practices that are designed, maintained and enforced with utmost detail to securely protect our clients and their patients’ information.

View HITRUST certification

To view our certification:

  • Current NextGen Healthcare clients can download NextGen Healthcare’s current HITRUST certification when they visit the Success Community. This includes evidence of our SO3 compliance. Read now
  • Non-clients can contact NextGen Healthcare at security@nextgen.com or contact HITRUST directly for evidence of NextGen Healthcare’s compliance.

Intervention Risk Management Practice Summary: NextGen Enterprise EHR AI Scribe

Governance

  • Establish a cross-functional AI governance body to oversee the development, deployment, and monitoring of AI technology in certified products. The AI governance body will establish processes to oversee how data is acquired, managed, and used in connection with AI-enabled functionality.
  • Define clear intended purposes, scope, and monitoring of the AI being used or implemented.
  • Implement processes for stakeholder engagement, including clinical, technical, and other subject matter experts, to ensure appropriateness, accountability, and transparency.
  • AI-enabled functionality is designed to support, not replace, the independent clinical judgment of licensed healthcare professionals, who retain ultimate responsibility for clinical decisions and patient care.

Risk Analysis

  • Conduct AI system lifecycle mapping and risk assessments to identify potential harm.
  • AI functionality will undergo risk assessments to evaluate its potential impact on patients, clinical workflow, financial or operational considerations, and potential risks like fairness, appropriateness, validity, effectiveness, safety (FAVES), robustness, reliability, intelligibility, security, and privacy.
  • Performance and accuracy are evaluated using testing and monitoring methodologies appropriate to the intended use of the AI capability and are subject to ongoing assessment as part of NextGen Healthcare's intervention risk management lifecycle.
  • Risk assessments will include evaluation of data use associated with AI-enabled functionality to confirm that such use is limited to the intended purpose and subject to applicable privacy, security, and contractual controls, and that customer data constituting protected health information is not used to train general-purpose AI models.

Risk Mitigation

  • Risk mitigation activities include periodic review of identified risks, monitoring emerging issues, and escalation through established governance and issue management processes when warranted. The AI Governance Committee will prioritize and mitigate high-priority risks.

Intervention Risk Management Practices Summary: NextGen Office EHR AI Scribe

Governance

  • Establish an AI governance body to oversee the development, deployment, and monitoring of AI technology in certified products.
  • Define clear intended purposes, scope, and monitoring of the AI.
  • Implement processes for stakeholder engagement, including clinical, technical, and other subject matter experts, to ensure accountability and transparency.
  • Identify how data is acquired, managed, and used.

Risk Analysis

  • AI system lifecycle mapping and risk assessments to identify potential harms will be conducted.
  • The AI will undergo an assessment to evaluate its potential impact on patients, clinical workflow, financial or operational considerations, and potential risks like fairness, appropriateness, validity, effectiveness, or safety (FAVES), robustness, reliability, intelligibility, security, and privacy.
  • Performance and accuracy will be thoroughly validated using appropriate testing methodologies.

Risk Mitigation

  • Monitor performance, outcomes, and emerging risks.
  • The AI Governance Committee will prioritize and mitigate high-priority risks.