Elevate care with superior patient communication
NextGen® Closed Loop
Patient & Practice Experience
No more switching between systems, hunting for patient data or wondering where your revenue stands. Just one unified experience that works for everyone.
- Online visibility and reputation management
- Self-scheduling
- IVR, chat bot, call deflection
- Appointment reminders
- Recall
- Automated wait-list
- Secure text messaging
- Pre-appointment Intake
- Digital document and information upload
- Cost and payment transparency
- Broadcast messaging
- Interoperability with payers, HIEs & state reporting
- Customizable EHR/PM workflows
- Ambient listening (AI-generated SOAP notes)
- Virtual visits
- Direct-to-desktop
- Mobile
- ePrescribing
- Automated messaging
- Patient surveys
- Referrals
- Medication refill
- Population health analytics/care coordination
- Revenue cycle management
- Remote patient monitoring
- Automated e-statements and electronic bill pay options
- Patient portal (payments, education, results, etc.)
Loop Patient &
Practice Experience
Benefits of an end-to-end closed loop experience
One seamless platform
Boost data and revenue integrity by having your entire patient experience integrated into one single platform.
Empower patients
Boost care plan adherence, care participation, and retention by increasing access to your practice.
Reduce physician burnout
Lower burden on physicians and staff with cutting-edge automation solutions, such as our Clinical AI.
Boost engagement and reputation
Enable patients to interact with every stage of their care journey and increase feedback.
Streamline workflows
Save time and establish more efficient operations using process automations and outsourcing routine tasks.
Improve health outcomes
Better manage patient health long after an initial visit with recall messaging and remote patient monitoring.
Explore the benefits
How can a closed loop experience help your practice?
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%
Additional reimbursement per year
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Total hours saved per year
This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.
Advantages of ONE patient experience platform
Patient Scheduling
Patient Intake
Patient Visit
Patient Payment
We use NextGen Healthcare's platform of services to allow more efficient collaboration between the different pieces of our organization. We use NextGen as the lynchpin that makes all those pieces move together in tandem instead of as their own individual entities.
Chandler Blakely
Chief Financial Officer
Ocoee Regional Health Corporation
As we’ve expanded, we’ve integrated each practice onto the NextGen Healthcare platform. This includes payment processing and appointment scheduling—functionality that is in line with our patient-centric focus.
Sara Rapuano
Senior Vice President
Eye Care America
We've seen a dramatic rise in our patient population subscribing to the portal, sending us lots of messages, so that they don't have to call us on the phone. They get their healthcare on their terms. That's been vital, especially in our market.
Jason Richards Pagh
Director of IT
Broadway Medical Clinic
Learn more about the NextGen Patient Experience
Ready to Upgrade Your Practice?