Service Options

Your one-stop shop for support

Choose from a variety of service and support options to make it easier for your practice to get the most out of technology. Let our experts help you achieve goals, gain financial strength, and deliver the best possible outcomes.

Find the service option that meets your needs

Regular EHR technology updates are critical.

Managed Cloud Services

Provided in collaboration with Amazon Web Services, cloud hosting reduces data security risks and supports business agility.

Professional Services

These services—onboarding, connected health services, and data services—help ensure success so you can provide the best care possible and thrive as a practice.

Consulting

Services offered include a review of your use of our platform, a deep dive into your technology infrastructure, custom solutions for business needs, and more.

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RCM Services

Achieve the best possible financial outcomes with NextGen revenue cycle management (RCM) Services. Make sure your business operations enable your practice to thrive and grow.

Training

Training from NextGen Healthcare takes into account the way adults learn. It includes short online content, hands-on exercises, and trainer-led sessions.

Document Management

Support for managing electronic and paper documents—documents are filed in the patient chart and clinical information is extracted and entered in the EHR.

Committed to Your Success

Benefits of services and support from NextGen Healthcare

A full range of services

Our message to you: We can help you run your medical practice more effectively. You’ll find a full range of services to ensure successful onboarding and ongoing use of our solutions as well as managing your practice’s business operations.

We’ll understand your practice

Our consultants and support specialists ask questions to better understand your practice, helping ensure you get the most out of your system and workflow is optimal.

Committed to your success

We advocate for best practices that will lead to successful outcomes—but we also aim to be flexible to meet your practice’s unique needs. Our staff is committed to your success.

Maximize your health IT investment

We’ll help you fully leverage NextGen Healthcare solutions to maximize the value of your investment in us—a true win-win.

The support that NextGen Healthcare has given us in our 10-year partnership has made us a better practice.

Janna Mallaney

Chief Operating Officer

Katzen Eye Group

The results speak for themselves

NextGen Healthcare takes pride in how our solutions help practices like yours deliver better healthcare outcomes. Allow us to share some of the recognition we’ve received.

View all awards