A person checking in for their first appointment

Make patient intake easier for all

Enhance both patient and staff experience through streamlined digital patient intake forms. By embracing integrated digital solutions for patient intake, providers can efficiently access vital health information without adding undue pressure on an already stretched front desk team.

Empower Your Patients—Find the Perfect Patient Engagement Solution
Make it easier for people to connect to your practice and get the most out of your care.
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Explore the benefits

How can NextGen Patient Experience help your practice?

See how you can benefit.

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100,000

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Total hours saved per year

This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.

Advantages of NextGen Patient Engage powered by Luma

Actionable appointment reminders
Send reminders in more than 20 languages enabled by Luma’s AI and Natural Language Processing (NLP) that can understand conversational responses. Patients can directly confirm and cancel appointments from reminders.
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Patient-centered communications
Allow your patients to interactively chat with staff and provide documents. Your care team can also send broadcast messaging to patient populations.
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Mobile patient intake
Save time collecting United States Core Data for Interoperability (USCDI), demographics intake, administrative forms, and PDF clinical forms. Unlimited messaging helps coordinate contactless patient intake.
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Seamless payment processing
Collect balances more efficiently and help patients understand their bills through integration with NextGen Pay powered by InstaMed. Patients can know what they owe and pay copays and outstanding balances before appointments.
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Better integration
Keep NextGen Enterprise EHR as the source of truth with structured patient data captured within clinical templates.
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Benefits of our digital intake solutions
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Reduce data entry
No more keying in handwritten information. Patient intake data automatically populates within the EHR and practice management system.
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Make encounters more productive
A more convenient and seamless pre-check process creates a positive practice environment and helps make patient encounters more productive.
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New opportunities for your practice
Help get patients more comfortable with communicating with your practice online—and open doors to online payments and virtual visits, creating new avenues for care delivery and revenue.
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Reduce no-shows and phone volume
Configure and send text/email appointment reminders and confirmations easily to reduce no-shows and phone volume.
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Minimize errors from scanning
Scanning forms into the EHR consumes time and increases the chance of errors. Patient intake data gathered online or during an in-office appointment through a digital pen goes directly into the EHR.
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A better patient and staff experience
Digital intake solutions are more convenient and make waiting rooms less crowded. The patient submits information from the comfort of their home, alleviating the burden of data collection and entry on your staff.

Advantages of NextPen

  • The effort to collect patient data and then perform time-consuming data entry can weigh heavily on staff. NextPen structured data forms help alleviate this burden by enabling patients to do their own data entry.
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  • Scanning consent forms into the EHR consumes time and increases the chances of errors. Patient data gathered through NextPen goes directly into the EHR without the need to scan.
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  • A computer in the room can be a distraction. NextPen allows providers to capture data using traditional and comfortable pen and paper technology without using a scribe or later having to transcribe the data into the EHR.
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  • When a provider uses a mouse on their computer to illustrate a clinical topic, it can be clumsy, inaccurate, and slow. NextPen enables providers to draw images in color without the need to scan them later.
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  • During home visits or any visit outside the four walls of a clinic, providers can use NextPen to capture patient data, even without connectivity, and quickly transfer it into the EHR back at the office.
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Patients write in the forms, which translate into a digital format on a template that stretches back to the providers. They see this data originally put in by the patients.

Sal Saldivar
Chief Information Officer, La Maestra Community Health Centers
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