Make scheduling easy for patients, and more efficient and accurate for you

Appointment scheduling and registration are crucial steps in your revenue cycle. Your practice management system should fully integrate registration and scheduling so you can automate eligibility verification, customize functionality, optimize utilization of appointment times, and offer patient self-scheduling.
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Benefits of registration and scheduling solutions

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Run a leaner, more effective organization

With NextGen Enterprise PM, you can automate many routine tasks, including eligibility verification. Maximize efficiency with centralized, customizable appointment scheduling. Fully integrate registration and scheduling with the rest of your workflow, including billing, claims processing, and reporting.

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Fully automate RTS eligibility verification

A remote transaction server (RTS) connects with payer systems via online access and allows you to validate patient benefits eligibility, determine coverage, and estimate patient responsibility. With NextGen Enterprise PM, RTS eligibility verification can be fully automated and scheduled at your convenience.

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Customize scheduling for your unique needs

Customize your appointment scheduling tools to meet the needs of your practice and patients. We provide customizable color-coded scheduling templates, adjustable time increments, patient group scheduling, templates for viewing multiple resources on one screen, real-time wait-listing, and more.

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Integrate registration and scheduling with your workflow

Your practice needs a PM system and EHR that integrates patient registration with the rest of your workflow tracks, patient demographics, and eligibility information. This increases the likelihood of claims accuracy and payment.

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Manage authorizations more efficiently

Patient access solutions from NextGen Healthcare enable your staff to easily identify when authorizations are needed, automate authorization requests to payers, and quickly find out the status of authorizations on file with a payer.

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Enable convenient patient self-scheduling

NextGen Self-Scheduling powered by Luma lets people easily set up their own appointments online. Your practice controls available appointment types. This provides convenient and flexible access to care, saves your staff time, and fully integrates with NextGen Enterprise PM.

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PRODUCT HIGHLIGHTS

Advantages of NextGen Healthcare solutions

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Insurance eligibility verification

A significant portion of denied claims are due to noncovered services or coverage limitations. Verifying coverage before providing services is vital for preventing denied claims.
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Knowledge of payers

When the patient registers and identifies their insurance provider, pinpoint the exact plan. Be proactive—let patients know up front which services are not covered.
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Integrated practice management

Your practice management system should support efficient registration and appointment scheduling. NextGen Enterprise PM streamlines your workflow with cutting-edge functionality for registration and scheduling.
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Self-scheduling

Save office staff time by offering self-scheduling as a part of your patient portal. Scheduling information should connect directly to your practice management system.
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Optimize appointment utilization

Use operational analytics to determine if appointment times are optimally utilized. Determine whether there are specific days or times that can be more proactively booked.
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Automated appointment reminders

Your EHR and appointment-scheduling technology integrates with automated outreach tools. Schedule appointment reminders using text alerts, emails, or voice messages based on patient preference.

"NextGen's Practice Management is a really great tool which I use regularly, especially during our telehealth visits where I'm able to schedule patients in real-time with follow-ups and testing."

Andrew Martin

Nurse Practitioner and Director of Acute Care

Siskiyou Health Center in Southern Oregon

Ranked #1 PM by Black Book Research for 8th Consecutive Year

2025

Black Book Research

“As we’ve expanded, we’ve integrated each practice onto the NextGen Healthcare platform. This includes payment processing and appointment scheduling—functionality that is in line with our patient-centric focus.”

Sara Rapuano

Senior Vice President

Eye Care America

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