Empower patients. Reduce staff burden. Improve access to care.
The NextGen Closed Loop Patient & Practice Experience
Convenient Self-Scheduling
Automated, actionable reminders
Seamless Smart Rebooking
Smart Waitlist capabilities
Reputation management
IVR, call deflections, and chat bots
Benefits of NextGen Patient Engage powered by Luma
Fill schedules and increase revenue
Open slots to help patients get in for the care they need while filling your schedule.
Provide 24/7 access
Offer convenience and continuous appointment access for your patients.
Save time for staff
When patients can self-schedule, staff spend less time managing appointments over the phone.
Decrease phone volume
Ease staff workloads with reduced front-desk call volume and interruptions.
Reduce no-shows
Allow patients to easily cancel and modify their appointments online.
Improve patient convenience
With web and text message-based scheduling, patients can more conveniently and easily schedule with your practice.
Explore the benefits
How can the NextGen Closed Loop Patient Experience help your practice?
See how you can benefit.
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Additional reimbursement per year
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Total hours saved per year
This calculator is for informational purposes only. Results are estimates based on provided information and may not reflect actual outcomes. Use these estimates as a guide to assess potential return on investment.
It reduces our missed opportunities as an organization because we are no longer dependent on a human to manually fill a cancelled appointment. With Luma, the system does it for us, and we don't even have to think about it.
Why you need the right patient engagement platform
