A doctor holding a patient's arm with a cast on it

Time is on your side with an EMR designed for urgent care 

NextGen® Office EHR streamlines workflows and improves clinical outcomes with a cutting-edge platform. Our mobile, tablet-friendly interface incorporates Ambient listening AI to help expedite visits and decrease burnout, improving the care experience for patients, providers, and staff.

Combat Rising Costs of Running Your Own Practice
Explore how one, integrated solution can help you achieve your clinical, financial, and operational goals.
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NextGen® Office Closed Loop™
Patient & Practice Experience

Better healthcare outcomes for the patient, the provider, and the practice is the ultimate goal. Throughout the journey from access, to intake, to the visit, to care coordination, and ongoing health management NextGen Healthcare provides innovations for healthier communities.

  • Online visibility and reputation management
  • Patient self-scheduling
  • Appointment reminders
  • Automated digital wait-list
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  • Secure text messaging
  • Digital patient forms
  • Accurate digital document and information upload
  • Eligibility
  • Broadcast messaging
  • Virtual visits
  • Specialty-specific blueprints
  • Ambient listening (AI-generated SOAP notes)
  • Cloud-based interface
  • ePrescribing
  • Automated messaging
  • Patient surveys
  • Referrals
  • Medication refill
  • Chronic care management services
  • Campaigns
  • Remote patient monitoring
  • Automated e-statements and electronic bill pay options
  • Patient portal
Revenue
Integrity
NextGen Office
Closed Loop
Patient
Experience
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Access
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Intake
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Visit
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Care
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Management

PRACTICE THE WAY YOU WANT

Solutions tailored to your urgent care needs

Patient check-in
Automate insurance verification before the patient arrives, addressing covered benefits and patient responsibility at the time of service.
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During the visit
Touch, talk, or type a complete SOAP note on any Apple® or Windows® desktop, tablet, or mobile device at the point of care.
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Patient checkout
Provide patients with detailed care instructions. Make use of easy scheduling workflows and the ability to collect payments all in one place.
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After the visit
Empower patients to manage their health better. Securely send patient education, lab results, and payment options.
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Benefits of NextGen Office

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Better workflows

Consolidate patient data, billing, and reporting workflows with a web-based EHR that includes e-prescribing, connections to major labs, a room status dashboard, and a patient portal for all your urgent care needs.
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Advantages of the cloud

Make documentation easy using a tablet, smartphone, desktop, or laptop with a touchscreen-enabled, ONC 2015 CURES-Certified, and HIPAA-compliant solution.
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Integrated PM and clearinghouse

Devote more time to patients by simplifying medical billing processes. Access revenue cycle management services to support urgent care staffing and claim denial management.
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Reporting and analytics

Improve compliance with MACRA/MIPS reporting and detailed practice-wide financial analytics and business intelligence.
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Communication and outreach

Send text and email appointment reminders, direct messages, e-fax, and offer virtual visits. Integration with Doctible—a patient communication and retention solution—helps further solidify patient outreach.

Our partnership with NextGen Office has helped us in the aspect of timesaving tremendously. It has helped us to care for our patients and let them be heard. Our providers can now be in a room, listening to them, without having in the back of their minds how much work they’re going to have to do at the end of the night.

Kristen Beers
General Manager Gateway/Mercy Urgent Care

People are loving NextGen Healthcare

Hear what our clients have to say about NextGen Office
The front of Mercy Urgent Care health center
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“Gone were the fax machine, prescription refill paper messages, phone insurance verification, calling patients with lab results, and decreased productivity dealing with buggy software integrations.”
Glenn Orsak MD
Medical Director, Friendswood Family Medicine
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“I don’t need an in-house biller because I see what NextGen [Healthcare] can do. The system allows me to view the claim lines, read the encounter notes, and see when claims are appealed. I can see the workflow behind the claim, which is fantastic.”
Wanda Reda, RN
Practice Manager, Frank Reda, MD, Internal Medicine
READY TO UPGRADE YOUR PRACTICE?

Make the switch to NextGen Healthcare