Urgent Care (Small Practice)

Keep time on your side with the right EHR

NextGen Office EHR streamlines workflows and improves clinical outcomes with a cutting-edge platform. Our tablet-friendly interface incorporates Ambient listening AI to help expedite visits and decrease burnout, improving the care experience for patients, providers, and staff.

See It In Action Self-Guided Demo

NextGen® Office Closed Loop™
Patient & Practice Experience

Better healthcare outcomes for the patient, the provider, and the practice is the ultimate goal. Throughout the journey from access, to intake, to the visit, to care coordination, and ongoing health management NextGen Healthcare provides innovations for healthier communities.

Online visibility and reputation management
Patient self-scheduling
Appointment reminders
Automated digital wait-list

Secure text messaging
Digital patient forms
Accurate digital document and information upload
Eligibility
Broadcast messaging

Virtual visits
Specialty-specific blueprints
Ambient listening (AI-generated SOAP notes)
Cloud-based interface
ePrescribing

Automated messaging
Patient surveys
Referrals
Medication refill
Chronic care management services
Campaigns

Remote patient monitoring
Automated e-statements and electronic bill pay options
Patient portal

NextGen Closed
Loop Patient &
Practice Experience

Access

Intake

Visit

Care

Management

Meet your new AI ally, NextGen Office Ambient Assist

NextGen Office Ambient Assist transforms natural patient-provider conversations into structured SOAP notes that integrate directly into NextGen Office EHR. These notes:

Save providers up to 2 hours per day
Reduce after-hours note completion
Free providers to focus on patient connections
Generate within seconds for quick provider review

Practice the Way You Want

Solutions tailored to your urgent care needs

Appointment check-in screen shown on a computer

Patient check-in

Automate insurance verification before the patient arrives, addressing covered benefits and patient responsibility at the time of service.

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During the visit

Touch, talk, or type a complete SOAP note on any desktop, tablet, or laptop at the point of care.

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Patient checkout

Provide patients with detailed care instructions. Make use of easy scheduling workflows and the ability to collect payments all in one place.

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Patient portal on a computer screen showing lab results

After the visit

Empower patients to manage their health better. Securely send patient education, lab results, and payment options.

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Benefits of NextGen Office

Better workflows

Consolidate patient data, billing, and reporting with a cloud-based EHR that includes e-prescribing, connections to major labs, and a patient portal.

Advantages of the cloud

Stay connected to your practice and benefit from a cloud based, AI-integrated EHR that can be easily accessed from any tablet, desktop, or laptop.

Integrated PM and clearinghouse

Devote more time to patients by simplifying medical billing processes. Access revenue cycle management services to support urgent care staffing and claim denial management.

Reporting and analytics

Improve compliance with MACRA/MIPS reporting and detailed practice-wide financial analytics and business intelligence.

Communication and outreach

Send text and email appointment reminders, direct messages, e-fax, and offer virtual visits to solidify patient outreach and boost engagement.

“Gone were the fax machine, prescription refill paper messages, phone insurance verification, calling patients with lab results, and decreased productivity dealing with buggy software integrations.”

Glenn Orsak MD

Medical Director

Friendswood Family Medicine

“I don’t need an in-house biller because I see what NextGen [Healthcare] can do. The system allows me to view the claim lines, read the encounter notes, and see when claims are appealed. I can see the workflow behind the claim, which is fantastic.”

Wanda Reda, RN

Practice Manager

Frank Reda, MD, Internal Medicine